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<title> Baking Industry Training Centre</title>
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<meta content="Singapore's First national full-fledged accredited baking training centre with its comprehensive host of baking training programs."
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                <td><a href="withdraw_intlstudents.asp">Student Withdrawal & Refund Policy</a> | <span class="pagetitle">Student Feedback Mechanism</span> |<a href="licensing.asp"> BITC's Licensing Program</a> | <a href="otherservices.asp">Other Service Support</a></td>
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          <td width="98%" valign="top" bgcolor="#ffcccc"><p>We give top priority to Student's well-being and satisfaction. 
              We welcome your feedback anytime and should you have any issue 
              or concern, please contact us immediately. We will investigate 
              and act to resolve areas of concerns either immediately or 
              within FOURTEEN (14) working days, depending on the complexity 
              of each case. If the school is unable to resolve the complaint 
              amicably, Students can refer to CASE Mediation channel for 
              further assistance.</p>
              <p><b><u>Documents</u></b><br /><br />
                  <a href="pdf/studentredressprocedure.pdf" target="_blank">Student 
                    Redress Procedures</a><br />
                    <a href="pdf/studentfeedbackform.pdf" target="_blank">Student 
                      Feedback Form</a></p>
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        <td width="99%"><div align="right"><span class="smalltxt">Copyright &copy; 2003 - 2008 BITC. </span><span class="smalltxt3">All rights reserved.</span></div></td>
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